A MANIFESTO FOR CHANGE ACROSS PUBLIC SERVICES
We are living in the “digital age”. As citizens, consumers, industry and government, our expectations are being challenged and changed almost daily through advances in information and technology. The public, through social media and the “app” culture, already embrace this. The private sector is forging ahead, both matching external consumer demand and achieving internal ‘step change’ improvements in process, people, performance and profits through commoditising processes and leveraging technology.
This is the new “norm”; and public services need to match this pace. This is what Methods Advisory does.
Methods Advisory’s approach to radically improving public services has four core principles:
- Making a Difference
- “Open” Digital Thinking
- Pragmatic Innovation
- Sustainable Embedded Change